Privacy Policy

Who we are

Kindly visit this link for who we are, to know about us: https://www.amanaliterature.in/about-us/

Our website address is: https://www.amanaliterature.in

AmanaLiterature.in‘s privacy policy states how we collect and use your personal information which you decide to share when using Amana Literature website or mobile app.

By using Amana Literature, you are accepting the practices described in this privacy policy. For any queries, feel free to reach out to us at books@amanaliterature.in.

Information we collect

When using our site and services, you may provide information about yourself, such as name, address, phone, mobile, and e-mail. This may occur when you register on AmanaLiterature.in or take part in a survey, giveaway or submit a review etc. We may collect “Non Personal Information” – information that cannot be used to identify you – via Cookies, even if you have not registered with or provided any Personal Information to Amana Literature.

  1. Information Provided To Us

For the fulfillment of orders for books, the following information may be collected: language, name, address, country, email address, and phone number.

  1. Information We Collect Automatically

Some information from browsing our website is automatically collected, such as: IP Address, Web Browser, Operating System, Referring URL, Pages Visited, and Downloads. We never collect personal information, such as your age, gender, interests, and bank details. To improve your use of this website, we also use Google Analytics. The collected information is used to provide an overview of how people are accessing and using this website. It is not used for any additional purpose. Google’s privacy policy is available at: https://www.google.com/policies/privacy.

How do we use your information

We use your information for following uses :

  • For analytics and product development.
  • To contact you with updates, offers, news etc from Amana Literature.
  • To contact you to send you offers from our sponsors or advertisers.
  • To deliver orders for our products.
  • To operate and maintain our website.
  • To respond to communications.
  • To notify you about account and password changes.
  • Information about other products or events related to what you have ordered.

We do not disclose your personal information including email / mobile phone number to any third parties, unless required by law.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example, we use PayUmoney to collect online payment for your order(s).

Payments

We accept payments through PayUmoney. When processing payments, some of your data will be passed to PayUmoney, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayUmoney Privacy Policy for more details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Cookie Usage

A cookie is a small file that websites can use to remember preferences about a particular site. We use cookies for authenticating and maintaining secure sessions for logged‐in users. We also use cookies to record your language, your country, and product details when you place an order. These cookies are not used for tracking and will not store any personal information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Social Media

We allow you to login to our website with a 3rd party account. You will be able to review and edit the data we receive from the 3rd party to create your account. We also provide you the ability to share content from our website on social media, the use of which is optional.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Advertising

We run non‐personalized advertising campaigns. Conversion tracking technologies are used to track campaign results. These services may use cookies, web beacons, and other storage technologies to collect or receive information from our website to provide the tracking services.

We do not show ads from any 3rd part advertising networks on our website.

Children

Our website is not directed at children. We do not knowingly solicit or collect personal information from children under the age of 16.

Where This Policy Applies

Our website may contain links to other places of interest. By selecting these links, you will effectively leave this website and no longer fall under our privacy policy. You should exercise caution to review the privacy statement applicable to the website in question.

Your Rights

You may request details of personal information which we hold about you. We may need verify your identity before providing the information. Contact Us to make a request.

You may request that we delete the personal information we hold about you. We may need to verify your identity and order status before removing your personal information. Contact Us to make a request.

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data or on your account settings. You can also exercise the right at any time by contacting us. Contact Us to make a request.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Store Your Personal Information

We are headquartered in India. Your personal data may be accessed by us or transferred to us in India. If you are visiting our website from outside India, be aware that your information may be transferred to, stored, and processed in India where our servers are located, and our central database is operated. By using our website, you consent to any transfer of this information.

Retaining Personal Data

We will retain personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law for legal, tax or regulatory reasons, or other lawful purposes. Where we have no ongoing legitimate business need to process personal information, we will either delete or anonymize it.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How to Contact Us

You may contact us in the following ways:

By Email:

books@amanaliterature.in

By Post:

Amana Literature Private Limited

B3/20, DLF-1, Gurgaon 122002, Haryana, India

Changes to this Privacy Policy

We may amend this policy from time to time. If we make any substantial changes in the way we use your information we will notify you by posting an announcement on our web pages.